tracking顯示“已投遞”，但好幾個買家反映沒收到快遞？
這段時間不知道怎么了，有好幾個買家都是沒收到快遞，但是tracking都顯示“已投遞”。類似這種情況要怎么處理啊？
沒有找到相關結果
已邀請:
- 全部
- 新手問答
- 跨境培訓
- 亞馬遜
- ebay
- 速賣通
- wish
- shopee
- lazada
- 自建站
- SEO
- 支付
- Shopify
- 進口電商
- 敦煌網
- 軟件工具
- 跨境收款
- Gmarket
- Auction
- unit808
- Etsy
- 新蛋(Newegg)
- youtube
- overstock
- tophatter
- cdiscount
- priceminister
- umka
- opensky
- real.de
- ManoMano
- Ozon
- Fordeal
- 法國樂天
- Fnac&Darty
- 站外引流
- Mercado Libre
- ERP
- Cross Commerce Store
- nocnoc
- allegro
- Payoneer派安盈
- Americanas
- Fanno
- Tradekey
- B2Brazil
- eMAG Marketplace
1 個回復
戀空
贊同來自:
Hello,
Beginning May 1, 2016, Amazon Customer Service advised us that they will handle all claims regarding orders marked as "delivered" by a carrier?and reported "not received" by the buyer.?
For information on how to proceed, please go to (paste this URL into your browser):
https://www.amazon.com/gp/help ... 3D1-2
The direct link to contacting support is:?
https://www.amazon.com/gp/help ... t-us/
We hope Amazon resolves this quickly for you, our customer.
Regards,
Seller
第一個網址是引導買家碰到這種情況時要怎么做。比如快遞有可能是家人簽收的，或者被放在門口，但是他沒發現。讓他再去確認一下。如果還沒解決，就讓買家向客服反映。