我的亞馬遜銷售權被移除，賬戶凍結
由于開始的侵權產品問題導致我歐洲站店鋪的銷售權被移除 ，然后賬戶又被凍結了，發了兩封郵件給亞馬遜，兩次回復我說不回復我的銷售權，我這樣還有機會申訴成功嗎？
1.第一封：
Hello,
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.co.uk.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
2.。。第二封
Hello,
After a review of your account by an account specialist, we have decided not to reinstate your selling privileges.
We regret we are unable to provide further information on this situation. Further correspondence regarding the removal of your selling privileges may not be answered.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
已經差不多10天了 我的店鋪一直都是賣家賬戶凍結狀態，這樣還有機會申訴成功嗎？
1.第一封：
Hello,
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.co.uk.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
2.。。第二封
Hello,
After a review of your account by an account specialist, we have decided not to reinstate your selling privileges.
We regret we are unable to provide further information on this situation. Further correspondence regarding the removal of your selling privileges may not be answered.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
已經差不多10天了 我的店鋪一直都是賣家賬戶凍結狀態，這樣還有機會申訴成功嗎？
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3 個回復
TJmax
贊同來自:
古樹寒蟬
贊同來自:
關于怎么申訴，一般亞馬遜都會在郵件中把重點給你列出來，你只需按照要求提供資料就行了。發送到到pq-review@amazon.com郵箱
笨笨的魚
贊同來自:
近期90天內的采購發票3張，發票上包含亞馬遜給你列出來有問題的幾款asin的產品，有供應商的聯系信息：名稱、地址、電話等。發票最好用增值稅發票
如果沒有發票可以提供收據 、采購合同、提貨單、授權書等也需要近期90天內的有供應商的信息，這些單據上都要包含有亞馬遜給你列出來這幾款asin產品，進貨數量不能小于銷量。
2、你本身是有這個品牌xxx的授權，提供授權書/商標證書文件
3、提供供應商的聯系信息：包含名稱、電話、地址、郵箱和網站。