另外，你可以考慮把下面的英文內容或來自WHO官網的鏈接發給你正在接觸或交易的客戶，也善意地提醒他們注意，避免造成損失。【開發信模板在頁面底部】

目前瀏覽世衛組織（WHO）網站就可以發現在新冠疫情專題下WHO特地增添了“新冠病毒騙局警報”環節，提醒各界謹防冒充WHO的各種犯罪行為。

WHO警示不法分子會冒充WHO來盜取錢財或敏感信息，WHO指出“如有人或組織以WHO的名義與你聯系，請先確認他們的身份。”

目前有不法分子利用新冠肺炎疫情/COVID-19/Coronavirus議題發送可疑電子郵件，即網絡釣魚行為，并要求收到信件的人提供敏感信息，例如用戶名或密碼，點擊惡意鏈接或查看惡意附件，通過這些方式，不法分子就能安裝惡意軟件或盜取敏感信息。

判別的方式是確認發件人的郵箱地址是否是 “人名@who.int”。如果在“@”符號后的內容不是“who.int”，則表明該郵件不是WHO發的。

WHO提示防范網絡釣魚

WHO提出在接到前上述可以電子郵件后，必須要確認發件人的郵箱地址。譬如，WHO不會從以“@who.com”、“@who.org”或“@ who-safety.org”結尾的地址發送電子郵件。

同時也許確認需要點擊的鏈接，需確認鏈接是否以“https://www.who.int”開頭。最好在瀏覽器中輸入“https://www.who.int”直接導航到WHO官網查看。

WHO提醒道，在提供個人信息時要提高警惕，“請想一下為什么有人想要你的個人信息，該做法是否合理。對任何要求提供用戶名和密碼來訪問公共信息的做法都是不合理的。”

重要的一點在于，“不要著急或感到有壓力”。網絡詐騙犯利用諸如新冠冠狀病毒之類的緊急事件來促使人們快速做出決定。“請在提供個人信息前花些時間考慮這些要求是否合理。”

WHO并著重指出以下六點，

1. WHO不會要求你登錄查看安全信息，

2. WHO不會以電子郵件的形式向你發送未曾要求的鏈接。

3. WHO不會要求你訪問官方網站（www.who.int）及官方社交媒體賬號（例如本微博賬號）以外的鏈接；

4. WHO不會以付費的形式進行職位申請、會議注冊或酒店預定；

5. WHO不會以電子郵件的形式進行抽獎、獎品贈送、津貼補助、證書或資金的頒發。

6. 請警惕不法分子通過電子郵件、網站、電話、短信和傳真進行的詐騙行為。

WHO提示如已經提供了敏感信息，也不要慌。

“如果你懷疑自己已經向網絡詐騙犯提供了用戶名或密碼，請立刻在每個使用過該用戶名或密碼的網站上進行修改。”WHO并指出，“如遇到詐騙行為，請向我們舉報。”

以上內容來自：第一財經

英文原文鏈接：https://www.who.int/about/communications/cyber-security

Beware of criminals pretending to be WHO

Criminals are disguising themselves as WHO to steal money or sensitive information. If you are contacted by a person or organization that appears to be from WHO, verify their authenticity before responding.

The World Health Organization will:

never ask you to login to view safety information

never email attachments you didn’t ask for

never ask you to visit a link outside of www.who.int

never charge money to apply for a job, register for a conference, or reserve a hotel

never conduct lotteries or offer prizes, grants, certificates or funding through email

never ask you to donate directly to emergency response plans or funding appeals.

Beware that criminals use email, websites, phone calls, text messages, and even fax messages for their scams.

You can verify if communication is legit by contacting WHO directly.

Contact WHO

Report a scam

Phishing: malicious emails appearing to be from WHO

WHO is aware of suspicious email messages attempting to take advantage of the 2019 novel coronavirus emergency. This fraudulent action is called phishing.

These “Phishing” emails appear to be from WHO, and will ask you to:

give sensitive information, such as usernames or passwords

click a malicious link

open a malicious attachment.

Using this method, criminals can install malware or steal sensitive information. How to prevent phishing:

1. Verify the sender by checking their email address.

Make sure the sender has an email address such as ‘person@who.int’ If there is anything other than ‘who.int’ after the ‘@’ symbol, this sender is not from WHO.

WHO does not send email from addresses ending in ‘@who.com’ , ‘@who.org’ or ‘@who-safety.org’ for example.

2. Check the link before you click.

Make sure the link starts with ‘https://www.who.int’. Better still, navigate to the WHO website directly, by typing ‘https://www.who.int’ into your browser.

3. Be careful when providing personal information.

Always consider why someone wants your information and if it is appropriate. There is no reason someone would need your username & password to access public information.

4. Do not rush or feel under pressure.

Cybercriminals use emergencies such as 2019-nCov to get people to make decisions quickly. Always take time to think about a request for your personal information, and whether the request is appropriate.

5. If you gave sensitive information, don’t panic.

If you believe you have given data such as your username or passwords to cybercriminals, immediately change your credentials on each site where you have used them.

6. If you see a scam, report it.

If you see a scam, tell us about it.

第5883號外貿開發信模板：提醒客戶謹防利用新冠肺炎疫情/COVID-19/Coronavirus詐騙郵件

Subject: Be careful about criminals target companies using concerns about the coronavirus epidemic

Hi [name],

Criminals are using concerns about the coronavirus epidemic to spread infections of their own. They are forging emails mentioning the outbreak that appear to be from business partners in an effort to get users to open the messages, unleashing malware.

They are even disguising themselves as WHO to steal money or sensitive information. If you are contacted by a person or organization that appears to be from WHO, verify their authenticity before responding.

Here are two helpful links/articles from WHO and The Wall Street Journal:

1. https://www.who.int/about/communications/cyber-security

2. https://www.wsj.com/articles/hackers-target-companies-with-fake-coronavirus-warnings-11583267812

We will be very careful about this, especially for something important or related to payment, we will double-check or even triple-check for in order to make sure both of us are in a safe situation financially.

Regards, [signature]

在新冠肺炎疫情/COVID-19/Coronavirus期間，可以利用這個外貿開發信模板給老客戶或者正在溝通的客戶做一個提醒：其一這是個專業且體貼的維護客戶關系的行動，其二站在客戶的角度這個提醒也是很必要的。

開發信中提到的2個鏈接都是非常權威且著名的網站（WHO官網 和 華爾街日報），所以他們在點擊時也不會有太多的顧慮。（來源：紅板磚開發信）

以上內容屬作者個人觀點，不代表雨果網立場！本文經原作者授權轉載，轉載需經原作者授權同意。